As we work through each month, trying to meet client deadlines, sales targets and remain somewhat sane, I get to the end of each week thinking about who has been our best supplier. I’d just like to tell you about Syntech is often up there close to the top of my personal “best suppliers of the week” list. Your staff respond promptly to regular quote enquiries, you generally ship promptly and your logistics service leaves us in no doubt whatsoever as to where the stock is (they’re probably a bit over-enthusiastic in this regard!) prior to its delivery into our eager hands. We also receive excellent technical support from your team when selecting gear for our clients. Your product offering is exciting and technologically matched to our business, so we tend to go to your team first. Areas for improvement: a visiting sales rep in Durban to keep us abreast of new technology, and short-term credit facilities so we can get stock with our having to do banking thing before shipping. Otherwise, you’re all good. Thank you for making our lives a little bit easier in a challenging business world.
My experience in working with Syntech is very much positive.
The professionalism is so refreshing and organized, working with Matthew & Kobus is such a great pleasure. The commitment to creating a win for all is something we appreciate.
They have adapted and are flexible to our culture, simply by understanding our needs and turn-around time.Thank you Syntech for making my buying process a very pleasant experience.
Dealing with Bernie at Syntech has been an absolute pleasure. She responds to my queries straight away and she is the most helpful accounts manager I have ever dealt with. She always goes the extra mile for me and she is just wonderful. I love dealing with Syntech because of Bernie and the rest of the accounts team.
Ricardo is a wonderful sales person to deal with. He understands the urgency of my needs and responds to my requests for pricing, availability and invoices immediately. He always goes the extra mile for me. He makes a plan when the items I need are out of stock by putting together other solutions to meet my needs. Ricardo makes working with Syntech a wonderful experience.
The service of the accounting staff at Syntech has been exceptional. The correspondence and queries have been dealt with in a very professional and timeous way and their pleasant manner is always much appreciated.
In the 3 years, Syntech has been the Crucial distributor for Southern Africa, they have been highly effective in winning and developing the market for our brand. They show true professionalism and knowledge of their market in all of their dealings.
Working with Syntech this year has been absolutely great when a company like yours gives us an image of success it is always a pleasure to work with you guys.
For example requesting a quote and placing an order today with you guys always guarantees delivery tomorrow.
Great work ethics and always happy service, big ups!
Thank you Jarrier
You’ve really been a great help. I wish syntech could supply all our products. By far the best company I have to deal with.
Otherwise have a great Christmas and a great New Year
Afternoon Jarrier, I would just like to thank you and Syntech for your awesome service during my time in the Mac Procurement department. You guys were extremely helpful and the very few hiccups we encounted were handled professionally and quickly! Thank you Syntech Team 🙂
JR Watson t/a JJ Design have found the service from the accounts department and liaison with Chantal Walters of Syntech to be exceptional. They always acknowledge any email sent to them promptly and courteously. Thet not only email me when I need to make a payment, but it is followed up with a phone call. It is a pleasure doing business with a company whose staff are always and without exception, so pleasant.
Good Day Matthew, we here at Dc3 would just like to Thank you and the Syntech Team for, excellent service we have been receiving from you guys. Going the extra mile to fit our needs stock pricing and delivery. The weekly pop-ins for with new products and promotions. The training and meeting on latest products. We are looking forward to a superb business relationship with Syntech in the future.
With so many companies already in the market, it’s hard to actually find a company where service, helpfulness, and friendliness are actually considered a priority. Syntech definitely stands out of the crowd! Always willing to go the extra mile and beyond, Great Service, Superb product portfolio, exceptional prices, and a support group 2nd to none. Constantly expanding their offerings to bring the latest and the best of what’s available in the market. Syntech is definitely a go-to for any consumer needs. Thanks guys for being pioneers in the market, keep on leading the market, and show the competitors how it’s done!
My experience in working with Syntech has been a very positive one. Their professionalism is refreshing. Syntech after sales service is good, their feedback is also good.The account managers are always willing to help. I Have dealt with Paul and Nico. I will recommend Syntech to any of my customers.