Syntech

“I would just like to take this opportunity to let you know that we are very happy to have Dean as our account manager, he is always on top of his game, his response times are phenomenal and he has a high level of product knowledge. In fact we have only had great dealings with all the staff at Syntech.”

Syntech services so far as being excellent, you have being a great help thus far and accommodating. Keep up the good work and I’m crossing my fingers for opening day tomorrow, thanks.

“Team Syntech – Always a pleasure to do business with. Thoroughly professional, operationally excellent and strategically focussed. We love our customers and our customers love your brands – a marriage destined for success. As ever, we look forward to doing business with the team and seeing which boundaries we can push together”

This week I had a problem with a DVR and popped in and spoke to Christian who asked me to bring the unit in to be tested. Unfortunately it turned out that I needed to replace the unit.

I placed an order for a new unit and asked them to get it to Christian to transfer the hard drive from the old unit. This was done and the drive formatted and tested. Christian then made sure that I could access the DVR via the network. I would like to express my sincere thanks to both Shauntino and Jed in sales for the professional way that the handled my problem and ensured that I left totally satisfied.

Especially, I would like to Thank Christian for the professional and friendly way I was treated. He certainly went out of his way and I really appreciated it. You may pass my thanks on to these guys. I have been in sales for 36 years and one of the earliest things I was told was that there are only two rules when it comes to customer. Rule 1 – The customer is always right. Rule 2 – If the customer is wrong see rule 1.

I think these guys are truly customer orientated.

Good Day Matthew, we here at Dc3 would just like to Thank you and the Syntech Team for, excellent service we have been receiving from you guys. Going the extra mile to fit our needs stock pricing and delivery. The weekly pop-ins for with new products and promotions. The training and meeting on latest products. We are looking forward to a superb business relationship with Syntech in the future.

As we work through each month, trying to meet client deadlines, sales targets and remain somewhat sane, I get to the end of each week thinking about who has been our best supplier. I’d just like to tell you about Syntech is often up there close to the top of my personal “best suppliers of the week” list. Your staff respond promptly to regular quote enquiries, you generally ship promptly and your logistics service leaves us in no doubt whatsoever as to where the stock is (they’re probably a bit over-enthusiastic in this regard!) prior to its delivery into our eager hands. We also receive excellent technical support from your team when selecting gear for our clients. Your product offering is exciting and technologically matched to our business, so we tend to go to your team first. Areas for improvement: a visiting sales rep in Durban to keep us abreast of new technology, and short-term credit facilities so we can get stock with our having to do banking thing before shipping. Otherwise, you’re all good. Thank you for making our lives a little bit easier in a challenging business world.

I would just like to hereby express my gratitude in the communication from Philip Broodryk during my order I placed with Syntech.

With every step, I was informed of the updated ETA of the order and when there was any delays I was notified of this immediately.

In short, I would just like to say that I am extremely happy with the service level you have provided and that dealing with Syntech and Philip Broodryk is always a pleasant experience.

You have always gone above and beyond to help and it is greatly appreciated.

Working with Syntech this year has been absolutely great when a company like yours gives us an image of success it is always a pleasure to work with you guys.
For example requesting a quote and placing an order today with you guys always guarantees delivery tomorrow.
Great work ethics and always happy service, big ups!

“Working with Syntech is a huge pleasure. Their can-do attitude toward any challenge is the reason we keep doing business with them. Their willingness to improve processes to match ours is a great positive in keeping a good work relationship going. Thanks Syntech!”

Thank you Jarrier

You’ve really been a great help. I wish syntech could supply all our products. By far the best company I have to deal with.

Otherwise have a great Christmas and a great New Year

Sondia

Syntech have been an amazing company to deal with. Their efficient and friendly service has always made it a pleasure to use them for products and services. Tracey has been amazing with getting great pricing and fast turnaround times when ordering items. I look forward to many wonderful years ahead.

Thanks, God bless