Syntech

“Working with Syntech is a huge pleasure. Their can-do attitude toward any challenge is the reason we keep doing business with them. Their willingness to improve processes to match ours is a great positive in keeping a good work relationship going. Thanks Syntech!”

My experience in working with Syntech has been a very positive one. Their professionalism is refreshing. Syntech after sales service is good, their feedback is also good.The account managers are always willing to help. I Have dealt with Paul and Nico. I will recommend Syntech to any of my customers.

“Team Syntech – Always a pleasure to do business with. Thoroughly professional, operationally excellent and strategically focussed. We love our customers and our customers love your brands – a marriage destined for success. As ever, we look forward to doing business with the team and seeing which boundaries we can push together”

I would just like to hereby express my gratitude in the communication from Philip Broodryk during my order I placed with Syntech.

With every step, I was informed of the updated ETA of the order and when there was any delays I was notified of this immediately.

In short, I would just like to say that I am extremely happy with the service level you have provided and that dealing with Syntech and Philip Broodryk is always a pleasant experience.

You have always gone above and beyond to help and it is greatly appreciated.

As we work through each month, trying to meet client deadlines, sales targets and remain somewhat sane, I get to the end of each week thinking about who has been our best supplier. I’d just like to tell you about Syntech is often up there close to the top of my personal “best suppliers of the week” list. Your staff respond promptly to regular quote enquiries, you generally ship promptly and your logistics service leaves us in no doubt whatsoever as to where the stock is (they’re probably a bit over-enthusiastic in this regard!) prior to its delivery into our eager hands. We also receive excellent technical support from your team when selecting gear for our clients. Your product offering is exciting and technologically matched to our business, so we tend to go to your team first. Areas for improvement: a visiting sales rep in Durban to keep us abreast of new technology, and short-term credit facilities so we can get stock with our having to do banking thing before shipping. Otherwise, you’re all good. Thank you for making our lives a little bit easier in a challenging business world.

Syntech have been an amazing company to deal with. Their efficient and friendly service has always made it a pleasure to use them for products and services. Tracey has been amazing with getting great pricing and fast turnaround times when ordering items. I look forward to many wonderful years ahead.

Thanks, God bless

Afternoon Jarrier, I would just like to thank you and Syntech for your awesome service during my time in the Mac Procurement department. You guys were extremely helpful and the very few hiccups we encounted were handled professionally and quickly! Thank you Syntech Team 🙂

The service of the accounting staff at Syntech has been exceptional. The correspondence and queries have been dealt with in a very professional and timeous way and their pleasant manner is always much appreciated.

JR Watson t/a JJ Design have found the service from the accounts department and liaison with Chantal Walters of Syntech to be exceptional. They always acknowledge any email sent to them promptly and courteously. Thet not only email me when I need to make a payment, but it is followed up with a phone call. It is a pleasure doing business with a company whose staff are always and without exception, so pleasant.

“We have experienced helpful staff and knowledgeable representatives. The products are extremely reliable, great quality and the pricing is very competitive.

The backup and customer service that Syntech has provided us are excellent and would highly recommend them and their products.”

This week I had a problem with a DVR and popped in and spoke to Christian who asked me to bring the unit in to be tested. Unfortunately it turned out that I needed to replace the unit.

I placed an order for a new unit and asked them to get it to Christian to transfer the hard drive from the old unit. This was done and the drive formatted and tested. Christian then made sure that I could access the DVR via the network. I would like to express my sincere thanks to both Shauntino and Jed in sales for the professional way that the handled my problem and ensured that I left totally satisfied.

Especially, I would like to Thank Christian for the professional and friendly way I was treated. He certainly went out of his way and I really appreciated it. You may pass my thanks on to these guys. I have been in sales for 36 years and one of the earliest things I was told was that there are only two rules when it comes to customer. Rule 1 – The customer is always right. Rule 2 – If the customer is wrong see rule 1.

I think these guys are truly customer orientated.