Syntech

With so many companies already in the market, it’s hard to actually find a company where service, helpfulness, and friendliness are actually considered a priority. Syntech definitely stands out of the crowd! Always willing to go the extra mile and beyond, Great Service, Superb product portfolio, exceptional prices, and a support group 2nd to none. Constantly expanding their offerings to bring the latest and the best of what’s available in the market. Syntech is definitely a go-to for any consumer needs. Thanks guys for being pioneers in the market, keep on leading the market, and show the competitors how it’s done!

My experience in working with Syntech has been a very positive one. Their professionalism is refreshing. Syntech after sales service is good, their feedback is also good.The account managers are always willing to help. I Have dealt with Paul and Nico. I will recommend Syntech to any of my customers.

Good Day Matthew, we here at Dc3 would just like to Thank you and the Syntech Team for, excellent service we have been receiving from you guys. Going the extra mile to fit our needs stock pricing and delivery. The weekly pop-ins for with new products and promotions. The training and meeting on latest products. We are looking forward to a superb business relationship with Syntech in the future.

I would just like to hereby express my gratitude in the communication from Philip Broodryk during my order I placed with Syntech.

With every step, I was informed of the updated ETA of the order and when there was any delays I was notified of this immediately.

In short, I would just like to say that I am extremely happy with the service level you have provided and that dealing with Syntech and Philip Broodryk is always a pleasant experience.

You have always gone above and beyond to help and it is greatly appreciated.

“I would just like to take this opportunity to let you know that we are very happy to have Dean as our account manager, he is always on top of his game, his response times are phenomenal and he has a high level of product knowledge. In fact we have only had great dealings with all the staff at Syntech.”

Firstly i want to thank you and your seniors, technicians for the best service ever, so happy to see that there is still organisations that care about the end user. I walk into your building yesterday and was welcomed with smiles and friendliness from everyone. Best of all was that i was assisted immediately and staff kept asking if i was being assisted. Thank you so much for sorting out my gaming case, the technician (did not get his name) please let him know how happy i am, He even gave my case a quick clean. Thumbs up for senior management for the role they play in this great service delivery. Just wish i had the option of buying directly from you as local suppliers will need to up their game 500% to even come close to match your service delivery.

PLEASE make sure that this mail finds its way to senior management,think they will appreciate the work and effort you guys deliver.

“Team Syntech – Always a pleasure to do business with. Thoroughly professional, operationally excellent and strategically focussed. We love our customers and our customers love your brands – a marriage destined for success. As ever, we look forward to doing business with the team and seeing which boundaries we can push together”

This week I had a problem with a DVR and popped in and spoke to Christian who asked me to bring the unit in to be tested. Unfortunately it turned out that I needed to replace the unit.

I placed an order for a new unit and asked them to get it to Christian to transfer the hard drive from the old unit. This was done and the drive formatted and tested. Christian then made sure that I could access the DVR via the network. I would like to express my sincere thanks to both Shauntino and Jed in sales for the professional way that the handled my problem and ensured that I left totally satisfied.

Especially, I would like to Thank Christian for the professional and friendly way I was treated. He certainly went out of his way and I really appreciated it. You may pass my thanks on to these guys. I have been in sales for 36 years and one of the earliest things I was told was that there are only two rules when it comes to customer. Rule 1 – The customer is always right. Rule 2 – If the customer is wrong see rule 1.

I think these guys are truly customer orientated.

Afternoon Jarrier, I would just like to thank you and Syntech for your awesome service during my time in the Mac Procurement department. You guys were extremely helpful and the very few hiccups we encounted were handled professionally and quickly! Thank you Syntech Team 🙂

JR Watson t/a JJ Design have found the service from the accounts department and liaison with Chantal Walters of Syntech to be exceptional. They always acknowledge any email sent to them promptly and courteously. Thet not only email me when I need to make a payment, but it is followed up with a phone call. It is a pleasure doing business with a company whose staff are always and without exception, so pleasant.

As we work through each month, trying to meet client deadlines, sales targets and remain somewhat sane, I get to the end of each week thinking about who has been our best supplier. I’d just like to tell you about Syntech is often up there close to the top of my personal “best suppliers of the week” list. Your staff respond promptly to regular quote enquiries, you generally ship promptly and your logistics service leaves us in no doubt whatsoever as to where the stock is (they’re probably a bit over-enthusiastic in this regard!) prior to its delivery into our eager hands. We also receive excellent technical support from your team when selecting gear for our clients. Your product offering is exciting and technologically matched to our business, so we tend to go to your team first. Areas for improvement: a visiting sales rep in Durban to keep us abreast of new technology, and short-term credit facilities so we can get stock with our having to do banking thing before shipping. Otherwise, you’re all good. Thank you for making our lives a little bit easier in a challenging business world.