Syntech

This week I had a problem with a DVR and popped in and spoke to Christian who asked me to bring the unit in to be tested. Unfortunately it turned out that I needed to replace the unit.

I placed an order for a new unit and asked them to get it to Christian to transfer the hard drive from the old unit. This was done and the drive formatted and tested. Christian then made sure that I could access the DVR via the network. I would like to express my sincere thanks to both Shauntino and Jed in sales for the professional way that the handled my problem and ensured that I left totally satisfied.

Especially, I would like to Thank Christian for the professional and friendly way I was treated. He certainly went out of his way and I really appreciated it. You may pass my thanks on to these guys. I have been in sales for 36 years and one of the earliest things I was told was that there are only two rules when it comes to customer. Rule 1 – The customer is always right. Rule 2 – If the customer is wrong see rule 1.

I think these guys are truly customer orientated.

“Team Syntech – Always a pleasure to do business with. Thoroughly professional, operationally excellent and strategically focussed. We love our customers and our customers love your brands – a marriage destined for success. As ever, we look forward to doing business with the team and seeing which boundaries we can push together”

Syntech are our Exclusive Distribution Partner for our Micron, Crucial and Ballistix brands in the region due to their incomparable dedication, understanding and focus on our core market areas.  With significant investment by the team over the last few years and the opening of their new state of the art facility in Cape Town I am excited to see just how one of our best engaged partners Worldwide can get even better!

With so many companies already in the market, it’s hard to actually find a company where service, helpfulness, and friendliness are actually considered a priority. Syntech definitely stands out of the crowd! Always willing to go the extra mile and beyond, Great Service, Superb product portfolio, exceptional prices, and a support group 2nd to none. Constantly expanding their offerings to bring the latest and the best of what’s available in the market. Syntech is definitely a go-to for any consumer needs. Thanks guys for being pioneers in the market, keep on leading the market, and show the competitors how it’s done!

JR Watson t/a JJ Design have found the service from the accounts department and liaison with Chantal Walters of Syntech to be exceptional. They always acknowledge any email sent to them promptly and courteously. Thet not only email me when I need to make a payment, but it is followed up with a phone call. It is a pleasure doing business with a company whose staff are always and without exception, so pleasant.

Thank you Jarrier

You’ve really been a great help. I wish syntech could supply all our products. By far the best company I have to deal with.

Otherwise have a great Christmas and a great New Year

Sondia

We have been dealing with Syntech for about 8 years now, and it has been an absolute pleasure.

Not only do they have a wonderful product range, they also have the sales personnel to back it up with excellent product knowledge and after sales service.

Their efficiency stands out head and shoulders above most other suppliers.

Keep up the great work guys.  We look forward to many more years of enjoyable business dealings.

The Ability IT Team

The service of the accounting staff at Syntech has been exceptional. The correspondence and queries have been dealt with in a very professional and timeous way and their pleasant manner is always much appreciated.

Dealing with Bernie at Syntech has been an absolute pleasure. She responds to my queries straight away and she is the most helpful accounts manager I have ever dealt with. She always goes the extra mile for me and she is just wonderful. I love dealing with Syntech because of Bernie and the rest of the accounts team.

Ricardo is a wonderful sales person to deal with. He understands the urgency of my needs and responds to my requests for pricing, availability and invoices immediately. He always goes the extra mile for me. He makes a plan when the items I need are out of stock by putting together other solutions to meet my needs. Ricardo makes working with Syntech a wonderful experience.

I would just like to hereby express my gratitude in the communication from Philip Broodryk during my order I placed with Syntech.

With every step, I was informed of the updated ETA of the order and when there was any delays I was notified of this immediately.

In short, I would just like to say that I am extremely happy with the service level you have provided and that dealing with Syntech and Philip Broodryk is always a pleasant experience.

You have always gone above and beyond to help and it is greatly appreciated.

“We have experienced helpful staff and knowledgeable representatives. The products are extremely reliable, great quality and the pricing is very competitive.

The backup and customer service that Syntech has provided us are excellent and would highly recommend them and their products.”