Syntech

Syntech services so far as being excellent, you have being a great help thus far and accommodating. Keep up the good work and I’m crossing my fingers for opening day tomorrow, thanks.

“Team Syntech – Always a pleasure to do business with. Thoroughly professional, operationally excellent and strategically focussed. We love our customers and our customers love your brands – a marriage destined for success. As ever, we look forward to doing business with the team and seeing which boundaries we can push together”

With so many companies already in the market, it’s hard to actually find a company where service, helpfulness, and friendliness are actually considered a priority. Syntech definitely stands out of the crowd! Always willing to go the extra mile and beyond, Great Service, Superb product portfolio, exceptional prices, and a support group 2nd to none. Constantly expanding their offerings to bring the latest and the best of what’s available in the market. Syntech is definitely a go-to for any consumer needs. Thanks guys for being pioneers in the market, keep on leading the market, and show the competitors how it’s done!

As we work through each month, trying to meet client deadlines, sales targets and remain somewhat sane, I get to the end of each week thinking about who has been our best supplier. I’d just like to tell you about Syntech is often up there close to the top of my personal “best suppliers of the week” list. Your staff respond promptly to regular quote enquiries, you generally ship promptly and your logistics service leaves us in no doubt whatsoever as to where the stock is (they’re probably a bit over-enthusiastic in this regard!) prior to its delivery into our eager hands. We also receive excellent technical support from your team when selecting gear for our clients. Your product offering is exciting and technologically matched to our business, so we tend to go to your team first. Areas for improvement: a visiting sales rep in Durban to keep us abreast of new technology, and short-term credit facilities so we can get stock with our having to do banking thing before shipping. Otherwise, you’re all good. Thank you for making our lives a little bit easier in a challenging business world.

Working with Syntech this year has been absolutely great when a company like yours gives us an image of success it is always a pleasure to work with you guys.
For example requesting a quote and placing an order today with you guys always guarantees delivery tomorrow.
Great work ethics and always happy service, big ups!

This week I had a problem with a DVR and popped in and spoke to Christian who asked me to bring the unit in to be tested. Unfortunately it turned out that I needed to replace the unit.

I placed an order for a new unit and asked them to get it to Christian to transfer the hard drive from the old unit. This was done and the drive formatted and tested. Christian then made sure that I could access the DVR via the network. I would like to express my sincere thanks to both Shauntino and Jed in sales for the professional way that the handled my problem and ensured that I left totally satisfied.

Especially, I would like to Thank Christian for the professional and friendly way I was treated. He certainly went out of his way and I really appreciated it. You may pass my thanks on to these guys. I have been in sales for 36 years and one of the earliest things I was told was that there are only two rules when it comes to customer. Rule 1 – The customer is always right. Rule 2 – If the customer is wrong see rule 1.

I think these guys are truly customer orientated.

My experience in working with Syntech is very much positive.
The professionalism is so refreshing and organized, working with Matthew & Kobus is such a great pleasure. The commitment to creating a win for all is something we appreciate.
They have adapted and are flexible to our culture, simply by understanding our needs and turn-around time.Thank you Syntech for making my buying process a very pleasant experience.

The service of the accounting staff at Syntech has been exceptional. The correspondence and queries have been dealt with in a very professional and timeous way and their pleasant manner is always much appreciated.

I would just like to hereby express my gratitude in the communication from Philip Broodryk during my order I placed with Syntech.

With every step, I was informed of the updated ETA of the order and when there was any delays I was notified of this immediately.

In short, I would just like to say that I am extremely happy with the service level you have provided and that dealing with Syntech and Philip Broodryk is always a pleasant experience.

You have always gone above and beyond to help and it is greatly appreciated.

Dealing with Bernie at Syntech has been an absolute pleasure. She responds to my queries straight away and she is the most helpful accounts manager I have ever dealt with. She always goes the extra mile for me and she is just wonderful. I love dealing with Syntech because of Bernie and the rest of the accounts team.

Ricardo is a wonderful sales person to deal with. He understands the urgency of my needs and responds to my requests for pricing, availability and invoices immediately. He always goes the extra mile for me. He makes a plan when the items I need are out of stock by putting together other solutions to meet my needs. Ricardo makes working with Syntech a wonderful experience.

“We have experienced helpful staff and knowledgeable representatives. The products are extremely reliable, great quality and the pricing is very competitive.

The backup and customer service that Syntech has provided us are excellent and would highly recommend them and their products.”